Project story

Keeping in touch with your clients and offering them support is not an easy task. However, we managed to make things easier for Romega by building a custom browser-based call center for them. Easy-to-use and consuming very little resources, the software offers the company important features such as a client database and detailed call history.

Technologies and architecture

The call center was built on a LAMP server, using MySQL on the back-end and jQuery, HTML5 and CSS3 on the front-end. We worked with the Laravel framework and SIPml to ensure the quality of the voice over.

Main activities and responsibilities

Project planning and management, user experience design, database design, programming (backend + frontend), testing, deployment.